Privacy Policy

Last updated: January 11, 2025

This Privacy Policy describes how Mimetic Labs, LLC ("AI Dating Coach," "we," "us," or "our") collects, uses, and shares your personal information when you use our website dating-coach.ai (the "Website") and our AI dating simulation services (collectively, the "Services").

By using the Services, you are agreeing to the practices described in this Policy. If you do not agree to the practices described in this Policy, please do not access or use the Services.

Undefined capitalized terms used herein shall have the meaning set forth in the Terms of Service.

1. Information We Collect

When you access or use our Services, we collect different types of information to provide and improve your experience. If you choose not to provide certain information, some features may not be available. Here's what we collect:

Information You Provide Directly

When you use our Services, you may provide us with:

• Email address for account creation and communications
• Profile information and preferences
• Payment information (processed securely through our payment providers)
• Chat conversations with our AI dating simulation
• Dating profile content for optimization
• Feedback and support communications

Information We Collect Automatically

Through Vercel Analytics and our application features, we collect:

• Website performance metrics
• Pages visited and session duration
• Country of origin
• Operating systems and browsers used
• Traffic sources
• Chat interactions and practice conversations
• Coaching session metrics
• User progress and achievements
• Feature usage statistics

Third-Party Account Connection

When you connect using third-party accounts (like Google or social media):

• We receive basic profile information to create your account
• Connection is optional and can be revoked anytime
• We only access information you explicitly authorize
• You can manage permissions through your third-party account settings

2. How We Use Your Information

We use your information to provide and improve our AI dating coaching services in the following ways:

Core Service Functionality

• Provide and maintain our AI dating simulation platform
• Personalize your coaching experience and AI interactions
• Process your subscription and payments
• Analyze and improve conversation patterns
• Train our AI models to provide better dating advice
• Track your progress and provide performance insights

Communication and Support

• Send important service updates and notifications
• Respond to your questions and support requests
• Share relevant dating tips and learning resources
• Notify you about new features or improvements
• Communicate changes to our terms or policies

Service Improvement

• Analyze usage patterns to enhance our coaching methods
• Develop new conversation scenarios and characters
• Improve our AI's understanding of dating dynamics
• Research and implement better coaching strategies
• Optimize the user experience and interface

Security and Compliance

• Protect against unauthorized access and fraud
• Ensure the security of our platform
• Comply with legal obligations
• Enforce our Terms of Service
• Protect user privacy and safety

We may combine information collected through our Services with data from other sources to improve our coaching capabilities. We may also aggregate and anonymize data for research and analysis purposes to enhance our understanding of dating communication patterns and user needs.

3. Information Sharing and Disclosure

We may share your information in specific circumstances to provide and improve our services:

Service Providers

We work with trusted service providers who help us operate our platform:

• Cloud storage and hosting providers
• Payment processors for subscriptions
• Analytics services to improve user experience
• Customer support tools
• Security and fraud prevention services

Legal Requirements

We may disclose information when legally required:

• To comply with applicable laws and regulations
• In response to valid legal requests from authorities
• To protect our rights and property
• To prevent fraud or abuse of our services
• To ensure the safety of our users

Business Transfers

If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you via email and/or prominent notice on our Website of any change in ownership or uses of your personal information.

With Your Consent

We may share information in other ways if you give us specific consent to do so. For example:

• When you explicitly authorize third-party integrations
• If you choose to share your progress with others
• When you participate in optional research studies

Important: We do not sell your personal information to third parties for marketing purposes.

4. Analytics and Service Improvement

To improve our services, we use Vercel Web Analytics, a privacy-focused analytics solution:

Automatically Collected Analytics Data

Through Vercel Analytics, we collect:

• Website performance metrics
• Visitors' country of origin
• Operating systems and browsers used
• Pages visited and session duration
• Traffic sources

Analytics Technology

Our analytics implementation:

• Uses cookie-less tracking
• Does not store any personally identifiable information
• Automatically deletes session data after 24 hours
• Does not perform cross-site tracking
• Only processes anonymized data

Use of Analytics Data

We use this data to:

• Understand overall site usage patterns
• Improve site performance and user experience
• Identify technical issues
• Analyze traffic trends in aggregate form

Analytics Data Protection

• All analytics data is anonymized at source
• No personal information is collected or stored by our analytics system
• Analytics data is securely hosted by Vercel
• Analytics statistics are only used in aggregate form

5. Data Storage and Security

We take the security of your personal information seriously and implement comprehensive measures to protect it:

Technical Safeguards

• Secure HTTPS connections for all communications
• Advanced firewalls and intrusion detection
• Secure cloud infrastructure with leading providers
• Row Level Security ensuring users can only access their own data

Data Protection

• Strict access controls for employee data access
• Secure backup systems
• Data retention and deletion policies
• Monitoring for suspicious activities
• Regular security patches and updates

6. Data Sharing and Third Parties

We may share your information with:

• Service providers who assist in operating our services
• Payment processors for subscription management
• Analytics providers to improve our services
• Law enforcement when required by law

We do not sell your personal information to third parties.

7. Data Retention

We retain your information only as long as necessary to provide our AI dating coaching services and for legitimate business purposes:

Account Information

• Active Accounts: Data is retained as long as your account remains active.
• Payment Information: Retained as required by financial regulations.

Conversation Data

• Chat history and practice conversations: Stored unless you delete them. When a conversation is deleted, it is immediately removed from the database. For optimization and privacy reasons, old conversations are automatically deleted when new ones are created. Temporary traces may be retained in memory but are erased every 30 days.

Usage Data

• Performance metrics: Anonymized for service improvement.
• Memory logs: Deleted after 30 days.

8. International Data Transfers

AI Dating Coach operates globally, which means your information may be processed in different locations:

Data Storage Locations

• Primary data storage in the United States
• Cloud infrastructure in various global regions
• Backup systems in secure international facilities

Important Information

• Data protection laws vary by country
• Your data may be subject to different privacy standards
• Law enforcement access may be possible under certain circumstances
• We apply consistent security standards across all locations

9. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Legal requirements
• Our AI dating coaching services
• Data processing practices
• Security measures

Notification Process

When we make significant changes, we will:

• Update the "Last updated" date at the top of this policy
• Send you an email notification about important changes
• Display a notice in AI Dating Coach

10. Contact Information

For privacy-related questions or concerns, contact us at:

Email: contact [at] dating-coach [dot] ai

Or write to us at:

Mimetic Labs, LLC
1111B S Governors Ave STE 25701
Dover, DE, 19904
US